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The Benefits of a Hosted Call Center:
Unify and Simplify Your Call Center Operations
Enjoy Voice & Data Services With Multiple Integration
  Support Unexpected Peaks with Limitless Call Capacity
24/7 Maintenance and Management With No Geographic Boundaries
Significantly Reduce Costs With NO Capital Expenditure
No hardware. No Software.
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Unify and Simplify

A Call Center enables businesses to unify and simplify their call center operations with a turn-key hosted solution with services that include:
  • Advanced ACD (Automatic Call Distributer) Features
  • Advanced PMX (Private Branch Exchange) Features
  • Voice and Data Services
  • Multiple Integration
  • Upgrade Options
  • 24/7/365 Management and Maintenance                                                                                                                                   
The Call Center is designed to provide an Enterprise-class call center solution for small to midsized Call Centers (5 – 500 agents) anywhere in the world – with no hardware, software, or up-front capital expenditure.                            

Why Choose a Hosted Call Center?

Lower TCO (Total Cost of Ownership)
Significantly reduce traditional telecom expenses and maintenance costs while eliminating CapEx for new equipment and software
Maximize Staffing
Significantly reduce traditional telecom expenses and maintenance costs while eliminating CapEx for new equipment and software
Streamline operations into a single resource center across multiple locations.
Flexible
Distribute call center resources simply and effectively whether in the office, on the road, or at home.
Scalable
Increase and decrease costs with seasonality and growth. Support unexpected peaks with limitless call capacity.
Disaster Recovery
Queue calls in the cloud regardless of conditions at any site with built-in contingency routing.
Secure
Take advantage of a private and secure cloud-based offering from a PCI and SAS70 certified organization.


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