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Consolidate Everything

Simply stated, unified communications (UC) refers to the concept of consolidating phone, email, fax, chat, video and collaboration into a single unified channel, either on a device or on a computer. For example, if you receive a voicemail, it is deposited in your email inbox where you can listen to the message, review the availability status of the party who left it, and respond to them in their desired communication channel, whether it be chat, phone or email.

Increase Customer Satisfaction

With Call Handling Solutions designed around the needs of your business and customers, our solutions increase customer satisfaction and develop brand loyalty.

  • Never miss a customer call, with intelligent call handling
  • Improve your brand image with memorable numbers
  • Improving call center efficiency
  • Collect better data better
Unified Communications graphic - from Applied Consulting Group

CONTACT US TODAY: (888) 208-0020

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